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Re: Error Communicating With Origin. Please Check That Origin Is Online

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Close Origin - make sure it is completely closed and not just in the task bar. Right-click the icon in the task bar and choose "Exit". Do a ctrl-alt-delete, choose task manager and close the application from there if it exists. Then try these steps

 

  1. Reboot your router/modem
  2. Make certain anti-virus and firewall have Origin and SimCity listed in their exception lists
  3. Set Origin and SimCity to Run As Administrator.
  4. Set SimCity to Run in Windows 7 Compatibility mode (right-click the desktop shortcut, choose properties-compatibility)
  5. Disable Origin in-game (in Origin, right-click the SimCity game icon, choose Game Properties and click the box that says "Disable Origin in-game for this game"

These next steps, you don't need to do every time you start the game, just try each once to see if they work:

 

I. Disable UAC:

 

  1. Press the Windows key and X.
  2. Click on Control Panel.
  3. In the search box, type uac, and then click Change User Account Control settings.
  4. To disable User Access Control:
    • Move the slider to the Never notify position, and then click OK.
    • If you're asked for an administrator password or confirmation, type your password or provide confirmation.
    • You will need to restart your computer for UAC to be turned off.
  5. Once you've restarted, launch your game. 
  6. Let it run for a few minutes and then exit out of the game. 
  7. Search for uac again and hit Enter.
  8. To re-enable User Account Control:
    • Move the slider to choose when you want to be notified, and then click OK.  
    • If you're prompted for an administrator password or confirmation, type your password or provide confirmation.

 II. Perform a clean boot, then run the game. If it works, then enable each startup program until you find which one is incompatible and blocking the game. 

 

III. Run a repair on SimCity Open Origin, Right-click the SimCity icon and choose "Repair Game"

 

IV. Use SimCity Recovery tool. \Program Files (x86)\Origin Games\SimCity\SimCityRecovery\SimCityRecovery.exe. Be patient, this is a targeted reinstall of the game and can take a while to complete. 


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