wrote: Hi there,
Im really kinda frustrated. I've asked multiple advisors and took advice, but alas nothing works. I have a region which for some reason won't allow me to visit/load any city. Can you help?
You can try to recover using these steps, just in case the problem is on your end:
Always set SimCity.exe and Origin.exe to run "As Administrator". Make sure that both exe's are in your antivirus and firewall exception lists, and that Windows and graphics drivers are updated to the newest versions. Very important - if you have MSI's sound program called Nahimic 2 installed, either disable it or uninstall it. It is a known incompatible program. If you're running the game over a wireless connection, try running over a wired one to reduce the likelihood of corrupted files - the SimCity servers are notoriously slow and a lost connection, even for a few seconds, can corrupt the save process.
- Try repairing the game - In Origin, right-click SimCity game icon and choose "Repair".
- Delete your SimCityUserData folder - exit SimCity and Origin; default location is \Program Files (x86)\Origin Games\SimCity\SimCityUserData. Delete the whole SimCityUserData folder. When you launch the game again, it will recreate the folder.
- Try to recover the game: Run SimCityRecovery.exe "As Administrator" directly from the executable (not from any menu choices). Default location is \Program Files (x86)\Origin Games\SimCity\SimCityRecovery
- Clear Origin Cache
- Completely Uninstall Origin, then reinstall running the setup file "As Administrator"
If it still gives the error message after doing these things, the city or region is lost to you and everyone else. You might be able to save your work by transferring the region to single user (offline) mode, but be aware that you can't move it back to the server. https://simscommunity.info/2014/12/04/simcity-update-transfer-citiesregions-multiplayer-single-player/
I really hope you are able to recover your cities. Good luck, and Happy Building!