Please provide more information about your Mac. Instructions on how to do so here - https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
I will try to get more help from some of the Mac experts, as I have limited experience with the Mac OS and no way to test this myself.