Re: try to redeem code but says already redeemed

Hi  - If the game code was used before, then it can't be transferred to a new account. You will need to return it to the seller and let them know it's a used code. Maybe you can get a refund. Here's a list of trusted resellers: https://help.ea.com/en-nz/help/faq/where-to-buy-ea-games-v2#trusted