I've been trying to get support related to a private region I had which wouldn't transfer to single player. While troubleshooting it recently (last week), I made the mistake of abandoning the last city I "owned" which made the region disappear completely. I had thought that since I created the region (and that it's a private one), I'd still be able to access it (and I seem to recall this was possible before but it's been a while).
I tried searching for it but since there are no real search tools in the UI and since it was private, I don't think there's any way for me to find it.
So, I'm looking for EA Support to help to see if there's a way to restore that region. I've been sitting on live chat for hours over the last few days but no one shows up. I've tried contacting support via Twitter and no one's responding.
Can I get some help at all? This whole process has been frustrating since it seems the support tickets no longer support any way of writing up anything for anyone...it's either chat or nothing.
Anyone have a solution?
Ticket number is 23828176.