This is a peer to peer help forum, as such I nor anyone who does not work for EA has access to your account information or game keys codes and that is needed to resolve these issues. Since this is a public forum, you shouldn't post such information here. That why we ask that you contact a Game Advisor by starting HERE and following the steps on the screen. If you live outside the USA, pleas select your country at the top of the page first. If your country is not listed, choose the one with the language you best understand.
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