I'd like to report a bug that's occurred today (2nd June 2016)
Game: The Sims 4
Platform PC
Launch type 32bit
I created a Sim and gave her the last name 'Cox'. For some reason this name was disallowed and can't be uploaded to my Sims account. I've no idea why, as Cox is an actual real last name.
As I was about to move her into Newcrest, I realised I selected new game and Newcrest was empty. So I saved that game and loaded up my first save that has a populated Newcrest. I wanted to move her into there. I I clicked on Household Management to try find her, to move her in but she's not there. So, I opened My Library to try find her in there but she's not there either. The game seems to have completely deleted my Sim.
I also got a note saying my Sim contains custom content and some items may not be available to me. I don't have any custom content. I only have The Base Game and the free Christmas Stuff Pack. I have nothing else.
My game is completely up to date. I downloaded and installed the latest update today. (2nd June 2016)
Why has the game deleted my Sim?